Generate Online Reviews and Feedback Fast, without feeling 'Awkward'!
Finally there's an easy way to get your customers to leave feedback or online reviews. The Yap About tool automates the whole customer feedback process, saving not only you precious time...but your customers too! It integrates with the most popular Australian online review sites including, but not limited to:
“72% of consumers trust online reviews as much as recommendations from family and friends.”
It's the Modern Day "Word of Mouth"!
Checkout the great features below that will help you gain control of your online reputation.
Know what customers are saying
We gather your reviews from all the top review websites and put them all in one place. Know what your customers are saying about you online.
Get real time review alerts
Get your reviews emailed to you in real time as they get posted to the top review websites. This way if there's a problem you can jump on responding to your customer fast, and attempt to turn things around.
Generate Positive Reviews Easily
Generate a steady flow of positive reviews using several review request tools . A 1-Star increase in your online rating can lead to a 5 - 9% increase in sales!
Email and SMS review requests
SMS Messages have a 99% read rate when compared to emails which sit at 22%. Which is why the ability to send review requests via text message has a much higher chance of your customer leaving you a review.
“Almost Everyone Reads Reviews, they're today's Social Proof!”
POWERFUL....but oh so Easy
Email or SMS? The choice is yours.... send your customer a review request and watch what happens. Convert happy customers into reviewers and recover unhappy customers to prevent negative reviews. Finally YOU can be in charge of your own online reputation, and without having to do stacks of work!
FACT: 90% of typical consumers read online reviews; 6% write them!
Happy Customers = More Reviews = More Customers = More $$$
What are you waiting for....